
Available on PC.ĭescription CDK Lane state-of-the-art mobile technology gets car dealership Service Advisors out from behind the counter to meet the needs of today's consumers.

By clicking sign up, I agree that I would like information, tips, and offers about Microsoft Store and other Microsoft products and services. Stay informed about special deals, the latest products, events, and more from Microsoft Store. Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Lane takes Automobile Dealership Service Departments to the next level. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the tablet while your customer is still standing next to you. Perform a customized vehicle walk around in the time it takes in most systems to retrieve customer information with our new application. Advanced DMS integration makes creating a new customer faster than ever before.

Just scan the VIN, enter the customers information and move on. Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a couple of taps on their tablet. CDK Lane state-of-the-art mobile technology gets car dealership Service Advisors out from behind the counter to meet the needs of today's consumers.
